Refund & Return Policy

1. Scope

This policy covers all paid digital products on the Code-Killa platform — currently the Pro Subscription (₹299 / month · ₹999 / year).

Because the products are 100% digital, there is no physical shipping or physical-goods return process.

2. Refund Window

• ▸Pro Subscription (₹299 / month · ₹999 / year): full refund within 7 days of purchase, no questions asked.
• ▸After the 7-day window, refunds are not available because access has already been granted and content delivered.

3. How to Request a Refund

• ▸Email codekillaindia@gmail.com from the same email used for the purchase.
• ▸Subject line: "Refund Request — Order #<your-order-id>".
• ▸Include the order ID (visible in your account → Subscription page) and a brief reason.
• ▸We assess requests against this policy and applicable law. Processing time depends on the payment provider and bank; there is no guaranteed support response time.

4. How the Money Reaches You

Refunds are processed back to the original payment method (card, UPI, net-banking, or wallet) via Razorpay / Stripe.

Banks typically reflect the credit in 5–10 business days. Code-Killa does not control timelines once the refund is initiated by the payment processor.

5. Non-Refundable Items

• ▸Subscriptions where the 7-day window has elapsed.

6. Cancellations Before Access

If you change your mind before any course content has been accessed, write to us immediately and we will issue a 100% refund regardless of the standard window.

7. Chargebacks

Please contact us before raising a chargeback with your bank. Most cases are resolved faster via email. Disputed transactions raised without prior contact may result in account suspension while we investigate.

8. Contact

Refund / billing questions: codekillaindia@gmail.com

Owner contact: Rahul Chaudhary, Code-Killa, India.